State Farm® Insurance Agent John Moore

"Everyone i have spoken with has been kind and helpful. Veronica helped me as a new car owner get everything i need in order to enjoy my new vehicle!"

"I had a great experience working with Veronica for both my car insurance and rental insurance. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Veronica took the time to clearly explain all my coverage options and made sure I understood exactly what I was getting. She answered all of my questions patiently and helped me choose policies that fit both my needs and my budget. I never felt rushed or pressured—just genuinely supported. What really stood out was her responsiveness and attention to detail. She made the entire process smooth and stress-free, handling everything efficiently and keeping me updated along the way. It’s clear that she truly cares about her clients. I highly recommend Veronica to anyone looking for reliable and trustworthy assistance with car or rental insurance!"

"Excellent service here at John Moore State Farm , their customer service skills I give them a 10. There’s a young lady named Veronica who always go the extra mile to explain and solve all issues. ."

"I really appreciate Courtney for her willingness to take the time to help me select the best product for me. Her knowledge of the industry and products helped me make the decision to select State Farm as my insurance provider. I would recommend John Moore State Farm for all your insurance needs."

"I've been a customer of John Moore since 2018. He is very knowledgeable of the insurance business and he provides exceptional customer service. All of his customer service representatives are very friendly and helpful. I would recommend his State Farm agency to anyone. I've been a totally satisfied customer for eight years now."

"Pleased with service received and the employees at this location. Have been a customer for about 5 years, and problems/concerns are always promptly addressed and handled knowledgeably and professionally; they even return telephone calls to address issues. Would recommend this particular agent & staff."

"Veronica was extremely helpful and knowledgeable. She made the process of getting both of my automobiles and my renters insurance covered quick and stress-free. She also found discounts I missed when I did the quote online, which saved me money. I truly appreciate her attention to detail and excellent customer service."

"Veronica at John Moore State Farm has been amazing to work with. She’s knowledgeable, responsive, and genuinely cares about making sure you understand your coverage and get the best options for your needs. The whole process was smooth and stress-free, and I really appreciated her professionalism and friendly attitude. Highly recommend Veronica and this office!"

"Veronica Peace always give excellent service every time I cone in. She's very helpful and knowledgeable."

"State Farm has been great to work with. I’ve particularly worked with Fernanda, and she’s been absolutely great!"

"Fernanda with this office is great!! Every time I call the customer service is top tier. Being a mom in another state and helping my newly adult daughter be more responsible and independent they have been very supportive and helpful."

"Fernanda Reyes helped me with my policy and made the whole process run smoothly. She is patient and has very good customer service. She did a very good job answering all my questions and concerns assisting me with my policy . Highly recommend her!"

"I have never been more pleased with the customer service of any other insurance provider. State Farm, (COURTNEY), has always helped my family with any questions. Keep up the fabulous work. We have never had anyone go above and beyond to help with our insurance needs."

"Just wanted to say that I appreciate John Moore and his team for taking care of my home/car insurance needs. Wanted to say, I have worked with Courtney Allston and she has been outstanding and I wanted to say thank you to her for her assistance to a veteran like myself."

"I’ve been with John Moore/State Farm for many years. A respectable Agent who has a great staff. I especially have to commend Fernanda who has been very helpful with answering my questions and assisting with any additions to my policy. She is an excellent asset who cares about our needs! Thank you Fernanda!"

"Great team!! The staff is very nice & courteous!"

"I have been a long time client of John Moore Statefarm and even though Mr. Moore and his team overall have provided excellent customer service, I wanted to take a moment to highlight Ms. Veronica’s exceptional service . When I say she will go above and beyond to make sure you feel wanted and appreciated! I’ve had to make switches in coverage and policies over the years and she has always made sure I knew what I was getting into but also all my options. Incredible patient, personable, and understanding….She made my most unsure and stressful moments seem like they never actually happened. Veronica thank you for all you have done and continue to do for my family and I! We will always try to find a way to be part of this Statefarm family."

"Overall Excellent service"

"Although I was quoted a great price in the beginning that changed with out notice and when I spoke to Veronica she was not able to tell me why. Then with in the next couple of months my rate changed again. I called and was told a mistake in the home office was responsible. 2 mistake should have cancelled then. 3 occurrence my rate increased for the 3 time on auto pay. So I found a cheaper rate. Called and spoke directly to John Moore to cancel my policy so that the next upcoming payment would not go through. But it did when I had other insurance. I was told by John, Veronica, and Ms. Reyes that my refund should. Process in 7 to 10 business dasy. I have called them and keep getting the run around it's now 30 days ..No refund now when I call they see caller I'd and won't answer my number...Now reporting them to the North Carolina Insurance Commission."

"Love this State Farm office. Everyone I've worked with there, Courtney, Veronica, etc are professional, knowledgeable and polite. They take their time to explain any changes or questions I may have."

"I was looking for a new car insurance policy and thank God State Farm was recommended to me! I did an online quote and left my phone number, and within MINUTES I got a phone call. I was working, so I missed the call, but that’s besides the point. After calling back, I was able to work with Fernanda and she was great! She was very attentive, friendly, and paid attention to all my needs (which requires a lot of patience when it comes to me). She handled all of what i needed and then some! I definitely recommend and I will for sure be requesting her in the future!"

"Thank you very much Fernanda for being efficient,great deal!!"

"Fernanda is a very attentive and always resolves ent problem quickly. I am very happy with her services"

"Fernanda Reyes helped me with my car insurance and helped me understand everything step by step. She has great customer service and is fluent in Spanish and helped my family members with their car insurances as well!"

"Veronica Peace has helped me with renters and car insurance. She answers all of my questions and is very patient and knowledgeable. Being new to getting my own insurance, it was refreshing speaking to someone who was so personable, patient, and understanding. Veronica made the process so easy and stress-free!"